30 Day Custom Design Limited Guarantee
We design your shirt and put it on the web for you to check out.
When you accept the design and order them we then print them.
Our Guarantee is that we will replace any shirt due to our
error.
The design can only be as good as what you send us.
Keep in mind that personalized and customized items cannot be
returned or exchanged for reasons other than defects in materials or
workmanship.
Keep in mind that personalized and customized
items cannot be returned or exchanged for reasons other than defects
in materials or workmanship and/or order processing errors.
Stock Designs
30 Day 100% Satisfaction
Guarantee on Stock designs
We want you happy each and every time you buy from us. If you don't
like what we sent you, let us know. We'll immediately issue you a
refund, replacement, or merchandise credit for any product that has
not been personalized or customized. If they’re not, you may return
them to us in their original condition for a prompt credit, exchange
or full refund. And we'll be friendly about it too with no hassles
-- that's our commitment to customer service excellence!
Our return policy...
For a full product refund, store credit, or exchange, please return
your shirt(s) to us within 30 days of when you receive them, by the
most cost effective carrier (usually this is the US Postal Service),
and in original condition (please, no worn or washed shirts). Please
include a copy of the invoice you received with a note indicating if
you’d prefer an exchange, replacement or a refund. We'd also like to
know why you're returning the product, so we can improve our
products and service. Exchanges for a different style, size or color
not due to a manufacturing defect or an order processing error will
incur normal shipping charges when the product is reshipped to you.
If you’re requesting a refund not due to a manufacturing defect or
order processing error, we will gladly refund you the cost of the
merchandise only. Unfortunately, we cannot refund you the cost of
the shipping unless there is manufacturing defect or there was a
mistake made in processing your order.
We do recommend that you return products to us insured. The United
States Postal Service or United Parcel Service (UPS) will insure
your package to guard against loss. If something happens in transit
and the package doesn't get delivered, we can't give you a refund.
The address for returns is:
Shirley Atkinson
340 Crest St #54
Sublimity, OR 97385
